FAQ

Where is Chain O’Lakes SuperStorage?
32550 North US Highway 12 Volo, IL 60041
What are the office hours?
Monday - Friday: 10:00am to 6:00pm
Saturday: 11:00am to 5:00pm
Sunday: Closed
*After hours/closed hours, please call.
What times can I visit my storage unit?
Monday - Sunday from 5:00am to 11:00pm

Is the facility safe and secure?
Of course. Our facility is under 24 hour video surveillance, fenced and gated, accessible only by individual pin code.
How do I pay my storage bill?
You may choose to set up your account for monthly AutoPay, or choose to create an account online at our website to pay your monthly bill online. It’s quick and easy. Just have access to the internet along with a debit or credit card.
What types of storage units or parking spaces do you offer?
We offer traditional self-storage unit sizes ranging from 5x5 to 10x30. Additionally we offer LARGE and EXTRA LARGE fully enclosed units ranging in size from 12x25 to 14x65. Large 14x45 and 14x65 sizes are pull through units (door on both sides), with large commercial sized 12x14 doors. Lastly, we offer canopied (covered) parking, as well as open parking.

Some units have optional power available for purchase.

We offer on site vacuum and air compressor available for all tenants free of charge, as well as RV Dump Station ($15 dump fee).